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Trust Centre

See how CML works and why you can compare with confidence.

See exactly how Choose My Lawyer works

Choosing a lawyer should be easier. But the information you need to make a decision with is difficult to find and even harder to compare.

Choose My Lawyer organises the whole market, so you don't have to.

We bring together information from across the market and apply consistent comparison rules, helping you understand your options and choose with confidence.

Understanding the platform

How does Choose My Lawyer rank firms?

Watch our founder explain the principles behind our comparison methodology in 90 seconds.

How Choose My Lawyer works

Understand how CML generates comparison results, how information is presented and why users remain in control throughout the process.

Read how it works

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Built for trust

Whole of market comparison

See how Choose My Lawyer organises the whole market, helping you compare firms clearly without adding complexity.

Why firms cannot buy rankings

Understand why firms cannot pay for a higher position and how CML keeps rankings independent, so the results you see are driven by information relevant to you rather than hidden payments.

How we protect your information

Understand what information we collect, when we collect it and how you remain in control of your data.

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Understanding your choice factors

Tap or hover a factor to see what it means. Each one is explained in full in its own article.

Reputation

Understand how CML uses review and reputation information to show you useful signals, while recognising that no single score tells the whole story.

Read the full article

Your price

Understand the difference between estimated and verified prices and gain clarity over what is and is not included in your price.

Read the full article

Complaints history

Understand how CML uses official complaints information from the Legal Ombudsman to help you compare between firms.

Read the full article

Regulatory history

Understand how CML uses official information from the regulator of law firms to show you any professional conduct history to support your comparison between firms.

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Location

Understand how location can affect convenience and accessibility, and why it may be relevant when comparing firms.

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Number of offices

Understand how the size and reach of a firm may differ and why some users may value a larger or smaller firm when comparing options.

Read the full article

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Supporting your decision

Understanding searches

See what searches are included within the Choose My Lawyer standard search pack and how a consistent approach helps make prices easier to compare.

Understanding additional costs and disbursements

See what is included within comparison prices, what may be excluded and why some costs can only become known later in the process.

What happens after selecting a firm

See exactly what happens after you select a firm or request a callback, so you know what to expect before taking the next step.

Questions to ask during a callback

See suggested questions to help you prepare for your call and get the most out of your conversation with a firm.

Frequently asked questions

See answers to common questions about Choose My Lawyer, comparison results and the way the platform works.

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